diff --git a/Web/Models/Entities/User.php b/Web/Models/Entities/User.php
index 64b689e4..c4888d75 100644
--- a/Web/Models/Entities/User.php
+++ b/Web/Models/Entities/User.php
@@ -214,6 +214,11 @@ class User extends RowModel
     {
         return $this->getRecord()->block_reason;
     }
+
+    function getBanInSupportReason(): ?string
+    {
+        return $this->getRecord()->block_in_support_reason;
+    }
     
     function getType(): int
     {
@@ -673,6 +678,11 @@ class User extends RowModel
     {
         return !is_null($this->getBanReason());
     }
+
+    function isBannedInSupport(): bool
+    {
+        return !is_null($this->getBanInSupportReason());
+    }
     
     function isOnline(): bool
     {
diff --git a/Web/Presenters/SupportPresenter.php b/Web/Presenters/SupportPresenter.php
index a96ac465..9c2bcc8e 100644
--- a/Web/Presenters/SupportPresenter.php
+++ b/Web/Presenters/SupportPresenter.php
@@ -1,7 +1,7 @@
 <?php declare(strict_types=1);
 namespace openvk\Web\Presenters;
 use openvk\Web\Models\Entities\Ticket;
-use openvk\Web\Models\Repositories\Tickets;
+use openvk\Web\Models\Repositories\{Tickets, Users};
 use openvk\Web\Models\Entities\TicketComment;
 use openvk\Web\Models\Repositories\TicketComments;
 use openvk\Web\Util\Telegram;
@@ -34,7 +34,13 @@ final class SupportPresenter extends OpenVKPresenter
             $this->template->tickets = $this->tickets->getTicketsByUserId($this->user->id, $this->template->page);
         }
 
+        if($this->template->mode === "new")
+            $this->template->banReason = $this->user->identity->getBanInSupportReason();
+        
         if($_SERVER["REQUEST_METHOD"] === "POST") {
+            if($this->user->identity->isBannedInSupport())
+                $this->flashFail("err", tr("not_enough_permissions"), tr("not_enough_permissions_comment"));
+
             if(!empty($this->postParam("name")) && !empty($this->postParam("text"))) {
                 $this->willExecuteWriteAction();
 
@@ -268,4 +274,32 @@ final class SupportPresenter extends OpenVKPresenter
 
         exit(header("HTTP/1.1 200 OK"));
     }
-}
\ No newline at end of file
+
+    function renderQuickBanInSupport(int $id): void
+    {
+        $this->assertPermission("openvk\Web\Models\Entities\TicketReply", "write", 0);
+        $this->assertNoCSRF();
+
+        $user = (new Users)->get($id);
+        if(!$user)
+            exit(json_encode([ "error" => "User does not exist" ]));
+        
+        $user->setBlock_In_Support_Reason($this->queryParam("reason"));
+        $user->save();
+        $this->returnJson([ "success" => true, "reason" => $this->queryParam("reason") ]);
+    }
+
+    function renderQuickUnbanInSupport(int $id): void
+    {
+        $this->assertPermission("openvk\Web\Models\Entities\TicketReply", "write", 0);
+        $this->assertNoCSRF();
+        
+        $user = (new Users)->get($id);
+        if(!$user)
+            exit(json_encode([ "error" => "User does not exist" ]));
+        
+        $user->setBlock_In_Support_Reason(null);
+        $user->save();
+        $this->returnJson([ "success" => true ]);
+    }
+}
diff --git a/Web/Presenters/templates/Support/Index.xml b/Web/Presenters/templates/Support/Index.xml
index 8f0f8737..133cf073 100644
--- a/Web/Presenters/templates/Support/Index.xml
+++ b/Web/Presenters/templates/Support/Index.xml
@@ -26,16 +26,26 @@
         <br />
         
         {if $isNew}
-            <div class="new">
-                <form action="/support" method="post" style="margin:0;">
-                    <center>
-                        <input name="name" style="width: 80%; resize: vertical;" placeholder="{_support_new_title}" /><br /><br />
-                        <textarea name="text" style="width: 80%; resize: vertical;" placeholder="{_support_new_content}"></textarea><br /><br />
-                        <input type="hidden" name="hash" value="{$csrfToken}" />
-                        <input type="submit" value="{_write}" class="button" style="margin-left: 70%;" /><br /><br />
-                    </center>
-                </form>
-            </div>
+            {if !is_null($banReason)}
+                <center>
+                    <img src="/assets/packages/static/openvk/img/oof.apng" alt="{_'banned_alt'}" style="width: 20%;" />
+                </center>
+                <p>
+                    {tr("banned_in_support_1", htmlentities($thisUser->getCanonicalName()))|noescape}<br/>
+                    {tr("banned_in_support_2", htmlentities($banReason))|noescape}
+                </p>
+            {else}
+                <div class="new">
+                    <form action="/support" method="post" style="margin:0;">
+                        <center>
+                            <input name="name" style="width: 80%; resize: vertical;" placeholder="{_support_new_title}" /><br /><br />
+                            <textarea name="text" style="width: 80%; resize: vertical;" placeholder="{_support_new_content}"></textarea><br /><br />
+                            <input type="hidden" name="hash" value="{$csrfToken}" />
+                            <input type="submit" value="{_write}" class="button" style="margin-left: 70%;" /><br /><br />
+                        </center>
+                    </form>
+                </div>
+            {/if}
         {/if}
     {/if}
 
diff --git a/Web/Presenters/templates/User/View.xml b/Web/Presenters/templates/User/View.xml
index f421925c..c9457cba 100644
--- a/Web/Presenters/templates/User/View.xml
+++ b/Web/Presenters/templates/User/View.xml
@@ -93,6 +93,16 @@
                         {_warn_user_action}
                     </a>
                 {/if}
+
+                {if $thisUser->getChandlerUser()->can('write')->model('openvk\Web\Models\Entities\TicketReply')->whichBelongsTo(0)}
+                    <a href="javascript:toggleBanInSupport()" class="profile_link">
+                        {if $user->isBannedInSupport()}
+                            {_unban_in_support_user_action}
+                        {else}
+                            {_ban_in_support_user_action}
+                        {/if}
+                    </a>
+                {/if}
                 
                 <a n:if="OPENVK_ROOT_CONF['openvk']['preferences']['commerce'] && $user->getGiftCount() == 0" href="/gifts?act=pick&user={$user->getId()}" class="profile_link">{_send_gift}</a>
                 <a n:if="$user->getPrivacyPermission('messages.write', $thisUser)" href="/im?sel={$user->getId()}" class="profile_link">{_"send_message"}</a>
@@ -526,7 +536,7 @@
             function warnUser() {
                 uBanMsgTxt  = "Вы собираетесь предупредить пользователя " + {$user->getCanonicalName()} + ".";
                 uBanMsgTxt += "<br/>Мы отправим уведомление пользователю в личные сообщения от имени аккаунта администратора.";
-                uBanMsgTxt += "<br/><br/><b>Текст предупреждения</b>: <input type='text' id='uWarnMsgInput' placeholder='придумайте что-нибудь крутое' />"
+                uBanMsgTxt += "<br/><br/><b>Текст предупреждения</b>: <input type='text' id='uWarnMsgInput' placeholder='придумайте что-нибудь крутое' />";
                 
                 MessageBox("Выдать предупреждение " + {$user->getFirstName()}, uBanMsgTxt, ["Подтвердить", "Отмена"], [
                     (function() {
@@ -546,6 +556,51 @@
             }
         </script>
 
+        <script n:if="isset($thisUser) && $thisUser->getChandlerUser()->can('write')->model('openvk\Web\Models\Entities\TicketReply')->whichBelongsTo(0)">
+            {if $user->isBannedInSupport()}
+                function toggleBanInSupport() {
+                    uBanMsgTxt  = "Вы собираетесь разблокировать в поддержке пользователя " + {$user->getCanonicalName()} + ".";
+                    uBanMsgTxt += "<br/>Сейчас он заблокирован по причине <strong>" + {$user->getBanInSupportReason()} + "</strong>.";
+
+                    MessageBox("Разблокировать в поддержке " + {$user->getFirstName()}, uBanMsgTxt, ["Подтвердить", "Отмена"], [
+                        (function() {
+                            xhr = new XMLHttpRequest();
+                            xhr.open("GET", "/admin/support/unban/" + {$user->getId()} + "?hash=" + {rawurlencode($csrfToken)}, true);
+                            xhr.onload = (function() {
+                                if(xhr.responseText.indexOf("success") === -1)
+                                    MessageBox("Ошибка", "Не удалось разблокировать пользователя в поддержке...", ["OK"], [Function.noop]);
+                                else
+                                    MessageBox("Операция успешна", "Пользователь разблокирован в поддержке", ["OK"], [Function.noop]);
+                            });
+                            xhr.send(null);
+                        }),
+                        Function.noop
+                    ]);
+                }
+            {else}
+                function toggleBanInSupport() {
+                    uBanMsgTxt  = "Вы собираетесь заблокировать в поддержке пользователя " + {$user->getCanonicalName()} + ".";
+                    uBanMsgTxt += "<br/><br/><b>Причина бана</b>: <input type='text' id='uBanMsgInput' placeholder='придумайте что-нибудь крутое' />";
+
+                    MessageBox("Заблокировать в поддержке " + {$user->getFirstName()}, uBanMsgTxt, ["Подтвердить", "Отмена"], [
+                        (function() {
+                            res = document.querySelector("#uBanMsgInput").value;
+                            xhr = new XMLHttpRequest();
+                            xhr.open("GET", "/admin/support/ban/" + {$user->getId()} + "?reason=" + res + "&hash=" + {rawurlencode($csrfToken)}, true);
+                            xhr.onload = (function() {
+                                if(xhr.responseText.indexOf("success") === -1)
+                                    MessageBox("Ошибка", "Не удалось заблокировать пользователя в поддержке...", ["OK"], [Function.noop]);
+                                else
+                                    MessageBox("Операция успешна", "Пользователь заблокирован в поддержке", ["OK"], [Function.noop]);
+                            });
+                            xhr.send(null);
+                        }),
+                        Function.noop
+                    ]);
+                }
+            {/if}
+        </script>
+
         <script n:if="isset($thisUser) && $user->getId() == $thisUser->getId()" n:syntax="off">
             function setStatusEditorShown(shown) {
                 document.getElementById("status_editor").style.display = shown ? "block" : "none";
diff --git a/Web/routes.yml b/Web/routes.yml
index bd682782..2c22687f 100644
--- a/Web/routes.yml
+++ b/Web/routes.yml
@@ -273,6 +273,10 @@ routes:
       handler: "Admin->quickBan"
     - url: "/admin/warn/{num}"
       handler: "Admin->quickWarn"
+    - url: "/admin/support/ban/{num}"
+      handler: "Support->quickBanInSupport"
+    - url: "/admin/support/unban/{num}"
+      handler: "Support->quickUnbanInSupport"
     - url: "/method/{text}.{text}"
       handler: "VKAPI->route"
     - url: "/token"
diff --git a/install/sqls/00019-block-in-support.sql b/install/sqls/00019-block-in-support.sql
new file mode 100644
index 00000000..577e1014
--- /dev/null
+++ b/install/sqls/00019-block-in-support.sql
@@ -0,0 +1 @@
+ALTER TABLE `profiles` ADD COLUMN `block_in_support_reason` text COLLATE utf8mb4_unicode_520_ci DEFAULT NULL AFTER `block_reason`;
diff --git a/locales/en.strings b/locales/en.strings
index 63fa33a1..5d138899 100644
--- a/locales/en.strings
+++ b/locales/en.strings
@@ -688,6 +688,9 @@
 "ticket_changed" = "Ticket changed";
 "ticket_changed_comment" = "The changes will take effect in a few seconds.";
 
+"banned_in_support_1" = "Sorry, <b>$1</b>, but now you can't create tickets.";
+"banned_in_support_2" = "And the reason for this is simple: <b>$1</b>. Unfortunately, this time we had to take away this opportunity from you forever.";
+
 /* Invite */
 
 "invite" = "Invite";
@@ -832,6 +835,8 @@
 "manage_group_action" = "Manage group";
 "ban_user_action" = "Ban user";
 "warn_user_action" = "Warn user";
+"ban_in_support_user_action" = "Ban in support";
+"unban_in_support_user_action" = "Unban in support";
 
 /* Paginator (deprecated) */
 
diff --git a/locales/ru.strings b/locales/ru.strings
index c3c22624..cc98e2d8 100644
--- a/locales/ru.strings
+++ b/locales/ru.strings
@@ -725,6 +725,9 @@
 "ticket_changed" = "Тикет изменён";
 "ticket_changed_comment" = "Изменения вступят силу через несколько секунд.";
 
+"banned_in_support_1" = "Извините, <b>$1</b>, но теперь вам нельзя создавать обращения.";
+"banned_in_support_2" = "А причина этому проста: <b>$1</b>. К сожалению, на этот раз нам пришлось отобрать у вас эту возможность навсегда.";
+
 /* Invite */
 
 "invite" = "Пригласить";
@@ -875,6 +878,8 @@
 "manage_group_action" = "Управление группой";
 "ban_user_action" = "Заблокировать пользователя";
 "warn_user_action" = "Предупредить пользователя";
+"ban_in_support_user_action" = "Заблокировать в поддержке";
+"unban_in_support_user_action" = "Разблокировать в поддержке";
 
 /* Paginator (deprecated) */