Make support agents identifiable

Web/Models/Entities/TicketComment.php

@@ -28,6 +28,35 @@ class TicketComment extends RowModel
         return (new Users)->get($this->getRecord()->user_id);
     } 
     
+    function getAgentNumber(): ?string
+    {
+        if($this->getUType() === 0)
+            return NULL;
+        
+        $salt = "kiraMiki";
+        $hash = $this->getUser()->getId() . CHANDLER_ROOT_CONF["security"]["secret"] . $salt;
+        $hash = hexdec(substr(hash("adler32", $hash), 0, 3));
+        $hash = ceil(($hash * 999) / 4096); # proportionalize to 0-999
+        
+        return str_pad((string) $hash, 3, "0", STR_PAD_LEFT);
+    }
+    
+    function getColorRotation(): ?int
+    {
+        if(is_null($agent = $this->getAgentNumber()))
+            return NULL;
+        
+        $agent    = (int) $agent;
+        $rotation = $agent > 500 ? ( ($agent * 360) / 999 ) : $agent; # cap at 360deg
+        $values   = [0, 45, 160, 220, 310, 345]; # good looking colors
+        usort($values, function($x, $y) use ($rotation) {
+            # find closest
+            return  abs($x - $rotation) - abs($y - $rotation);
+        });
+        
+        return array_shift($values);
+    }
+    
     function getContext(): string
     {
         return $this->getRecord()->text;

Web/Presenters/templates/Support/AnswerTicket.xml

@@ -49,7 +49,9 @@
          </td>
          {else}
          <td width="54" valign="top">
-            <img src="https://avatars.mds.yandex.net/get-zen_doc/164147/pub_5b60816e2dc67000a862253e_5b6081d4e9151400a9f48625/scale_1200" width="50">
+            <img
+                src="https://avatars.mds.yandex.net/get-zen_doc/164147/pub_5b60816e2dc67000a862253e_5b6081d4e9151400a9f48625/scale_1200"
+                style="max-width: 50px; filter: hue-rotate({$comment->getColorRotation()}deg);" />
          </td>
          {/if}
          <td width="645" valign="top">
@@ -62,9 +64,19 @@
             </div>
             {elseif ($comment->getUType() === 1)}
             <div class="post-author">
-               <a href="#"><b>
+               <a href="javascript:false">
-               {=OPENVK_ROOT_CONF["openvk"]["preferences"]["support"]["supportName"]}
+                   <b>
-               </b></a> написал<br>
+                       {=OPENVK_ROOT_CONF["openvk"]["preferences"]["support"]["supportName"]} №{$comment->getAgentNumber()}
+                   </b>
+               </a>
+               {if $thisUser->getChandlerUser()->can("write")->model('openvk\Web\Models\Entities\TicketReply')->whichBelongsTo(0)}
+                   <a href="{$comment->getUser()->getURL()}">
+                       <span class="nobold">
+                           ({$comment->getUser()->getFirstName()} {iconv_substr($comment->getUser()->getLastName(), 0, 1)}.)
+                       </span>
+                   </a>
+               {/if}
+               написал<br>
                <a href="#" class="date">{$comment->getTime()}</a>
             </div>
             {/if}

Web/Presenters/templates/Support/View.xml

@@ -48,7 +48,9 @@
          </td>
          {else}
          <td width="54" valign="top">
-            <img src="https://avatars.mds.yandex.net/get-zen_doc/164147/pub_5b60816e2dc67000a862253e_5b6081d4e9151400a9f48625/scale_1200" width="50">
+            <img
+                src="https://avatars.mds.yandex.net/get-zen_doc/164147/pub_5b60816e2dc67000a862253e_5b6081d4e9151400a9f48625/scale_1200"
+                style="max-width: 50px; filter: hue-rotate({$comment->getColorRotation()}deg);" />
          </td>
          {/if}
          <td width="645" valign="top">
@@ -62,7 +64,7 @@
             {elseif ($comment->getUType() === 1)}
             <div class="post-author">
                <a href="#"><b>
-               {=OPENVK_ROOT_CONF["openvk"]["preferences"]["support"]["supportName"]}
+               {=OPENVK_ROOT_CONF["openvk"]["preferences"]["support"]["supportName"]} №{$comment->getAgentNumber()}
                </b></a> написал<br>
                <a href="#" class="date">{$comment->getTime()}</a>
             </div>