diff --git a/Web/Models/Entities/TicketComment.php b/Web/Models/Entities/TicketComment.php
index e85515b9..1f54fa92 100644
--- a/Web/Models/Entities/TicketComment.php
+++ b/Web/Models/Entities/TicketComment.php
@@ -113,5 +113,18 @@ class TicketComment extends RowModel
         return $this->getRecord()->mark;
     }
 
+    function isLikedByUser(): ?bool
+    {
+        $mark = $this->getMark();
+
+        if($mark === 0) {
+            return false;
+        } elseif ($mark === 1) {
+            return true;
+        } elseif ($mark === null) {
+            return null;
+        }
+    }
+
     use Traits\TRichText;
 }
diff --git a/Web/Presenters/SupportPresenter.php b/Web/Presenters/SupportPresenter.php
index 94467b09..683a9597 100644
--- a/Web/Presenters/SupportPresenter.php
+++ b/Web/Presenters/SupportPresenter.php
@@ -232,24 +232,18 @@ final class SupportPresenter extends OpenVKPresenter
         $this->assertUserLoggedIn();
 
         $comment = $this->comments->get($id);
+
         if($this->user->id === $this->tickets->get($comment->getTicketId())->getUser()->getId()) {
-        	if($mark === 1 || $mark === 2) {}
-	        	$comments->setMark($mark);
-        		$comments->save();
-        		if($mark === 1) {
-        			// $this->flashFail("succ", tr("information_-1"), tr("support_rated_good"));
-                    exit(header("HTTP/1.1 200 OK"));
-        		} elseif($mark === 2) {
-        			// $this->flashFail("succ", tr("information_-1"), tr("support_rated_bad"));
-                    exit(header("HTTP/1.1 200 OK"));
-        		}
-        	} else {
-        		// $this->flashFail("err", tr("error"), tr("wrong_parameters"));
+            $comments->setMark($mark);
+            $comments->save();
+
+            if($mark === 1 || $mark === 2) {
+                exit(header("HTTP/1.1 200 OK"));
+            } else {
                 exit(header("HTTP/1.1 400 Bad Request"));
-        	}
+            }
         } else {
-        	// $this->flashFail("err", tr("error"), tr("forbidden"));
             exit(header("HTTP/1.1 403 Forbidden"));
         }
     }
-}
+}
\ No newline at end of file
diff --git a/Web/Presenters/templates/Support/AnswerTicket.xml b/Web/Presenters/templates/Support/AnswerTicket.xml
index 5938d8a5..b7fb1b4b 100644
--- a/Web/Presenters/templates/Support/AnswerTicket.xml
+++ b/Web/Presenters/templates/Support/AnswerTicket.xml
@@ -110,12 +110,12 @@
                 </div>
                {/if}
                
-               {if $comment->getUType() === 1 && $comment->getMark() != null}}
+               {if $comment->getUType() === 1}
                   <div class="post-menu">
                       <strong>
-                        {if $comment->getMark() === 1}
+                        {if $comment->isLikedByUser() === true}
                             {_support_good_answer_agent}
-                        {elseif $comment->getMark() === 2}
+                        {elseif $comment->isLikedByUser() === false}
                             {_support_bad_answer_agent}
                         {/if}
                       </strong>
diff --git a/Web/Presenters/templates/Support/View.xml b/Web/Presenters/templates/Support/View.xml
index b9e8add3..625dc7d0 100644
--- a/Web/Presenters/templates/Support/View.xml
+++ b/Web/Presenters/templates/Support/View.xml
@@ -118,16 +118,16 @@
                 </div>
                {/if}
 
-               {if $comment->getUType() === 1 && $comment->getMark() != null}}
+               {if $comment->getUType() === 1}
                  <div class="post-menu">
                     <strong id="markText-{$comment->getId()}">
-                      {if $comment->getMark() === 1}
+                      {if $comment->isLikedByUser() === true}
                         {_support_good_answer_user}
-                      {elseif $comment->getMark() === 2}
+                      {elseif $comment->isLikedByUser() === false}
                         {_support_bad_answer_user}
                       {/if}
                     </strong>
-                    {if $comment->getMark() === 0}
+                    {if $comment->isLikedByUser() === null}
                         <a onClick="markAnswer({$comment->getId()}, 1)">{_support_rate_good_answer}</a>
                         |
                         <a onClick="markAnswer({$comment->getId()}, 2)">{_support_rate_bad_answer}</a>
diff --git a/Web/routes.yml b/Web/routes.yml
index 5e1d1d51..1d72f0d5 100644
--- a/Web/routes.yml
+++ b/Web/routes.yml
@@ -18,7 +18,7 @@ routes:
     - url: "/support/view/{num}"
       handler: "Support->view"
     - url: "/support/comment/{num}/rate/{num}"
-      handler: "Support->RateAnswer"
+      handler: "Support->rateAnswer"
     - url: "/al_comments.pl/create/support/{num}"
       handler: "Support->makeComment"
     - url: "/al_comments.pl/create/support/reply/{num}"
diff --git a/install/sqls/00014-helpdesk-answers-evaluvating.sql b/install/sqls/00014-helpdesk-answers-evaluvating.sql
index f771c97b..a957cf88 100644
--- a/install/sqls/00014-helpdesk-answers-evaluvating.sql
+++ b/install/sqls/00014-helpdesk-answers-evaluvating.sql
@@ -1 +1 @@
-ALTER TABLE `tickets_comments` ADD `mark` TINYINT NOT NULL DEFAULT '0';
\ No newline at end of file
+ALTER TABLE `tickets_comments` ADD `mark` BOOLEAN NULL DEFAULT NULL;
\ No newline at end of file
diff --git a/locales/en.strings b/locales/en.strings
index 6e93986b..1a6baa97 100644
--- a/locales/en.strings
+++ b/locales/en.strings
@@ -554,12 +554,12 @@
 
 "support_rate_good_answer" = "This is good answer";
 "support_rate_bad_answer" = "This is bad answer";
-"support_good_answer_user" = "You have left a positive feedback.";
-"support_bad_answer_user" = "You have left a negative feedback.";
+"support_good_answer_user" = "You left a positive feedback.";
+"support_bad_answer_user" = "You left a negative feedback.";
 "support_good_answer_agent" = "User left a positive feedback.";
 "support_bad_answer_agent" = "User left a negative feedback.";
-"support_rated_good" = "You have left a positive feedback about the answer.";
-"support_rated_bad" = "You have left a negative feedback about the answer.";
+"support_rated_good" = "You left a positive feedback about the answer.";
+"support_rated_bad" = "You left a negative feedback about the answer.";
 "wrong_parameters" = "Invalid request parameters.";
 
 "comment" = "Comment";