New feature: users can rate support answers

Now users can rate support answers. They will see links "This is good answer" and "This is bad answer", like it was in original VK.

Web/Models/Entities/TicketComment.php

@@ -108,5 +108,10 @@ class TicketComment extends RowModel
 		return false; # Кооостыыыль!!!
 	}
 
+    function getMark(): int 
+    {
+        return $this->getRecord()->mark;
+    }
+
     use Traits\TRichText;
 }

Web/Models/Repositories/TicketComments.php

@@ -48,6 +48,16 @@ class TicketComments
     // {
     //     return $this->toTicket($this->tickets->get($id));
     // }
+
+    // We can get comment by it's ID using this function
+    function get(int $id): TicketComment
+    {
+        $comm = $this->comments->where(['id' => $id])->fetch();
+        if (!is_null($comm))
+            return new TicketComment($comm);
+        else
+            return null;
+    }
    
     use \Nette\SmartObject;
 }

Web/Presenters/SupportPresenter.php

@@ -225,4 +225,36 @@ final class SupportPresenter extends OpenVKPresenter
         $this->template->heading = $heading;
         $this->template->content = $parser->parse($content);
     }
+
+    function renderRateAnswerGood(int $id): void
+    {
+        $this->willExecuteWriteAction();
+        $this->assertUserLoggedIn();
+
+        $comment = $this->comments->get($id);
+        if ($this->user->id === $this->tickets->get($comment->getTicketId()->getUser()->getId())) {
+            $comment->setMark(1);
+            $comment->save();
+
+            $this->flashFail("succ", "Успешно", "Вы оставили положительный отзыв об ответе");
+        } else {
+            $this->flashFail("err", "Ошибка", "Ошибка доступа");
+        }
+    }
+
+    function renderRateAnswerBad(int $id): void
+    {
+        $this->willExecuteWriteAction();
+        $this->assertUserLoggedIn();
+
+        $comment = $this->comments->get($id);
+        if ($this->user->id === $this->tickets->get($comment->getTicketId()->getUser()->getId())) {
+            $comment->setMark(2);
+            $comment->save();
+
+            $this->flashFail("succ", "Успешно", "Вы оставили положительный отзыв об ответе");
+        } else {
+            $this->flashFail("err", "Ошибка", "Ошибка доступа");
+        }
+    }
 }

Web/Presenters/templates/Support/AnswerTicket.xml

@@ -109,6 +109,17 @@
                     <a href="/support/comment/{$comment->getId()}/delete">{_delete}</a>
                 </div>
                {/if}
+                {elseif $comment->getUType() === 1}
+                    {if $comment->getMark() === 1}
+                    <div class="post-menu">
+                    <strong>{_support_good_answer_agent}</strong>
+                    </div>
+                    {elseif $comment->getMark() === 2}
+                    <div class="post-menu">
+                    <strong>{_support_bad_answer_agent}</strong>
+                    </div>
+                {/if}
+               {/if}
             </div>
          </td>
       </tr>

Web/Presenters/templates/Support/View.xml

@@ -95,6 +95,22 @@
                   <a href="/support/comment/{$comment->getId()}/delete">{_delete}</a>
                </div>
                {/if}
+
+               {if $comment->getUType() === 1 && $comment->getMark() === 0}
+               <div class="post-menu">
+                  <a href="/support/comment/{$comment->getId()}/rateGood">{_support_rate_good_answer}}</a>
+                  |
+                  <a href="/support/comment/{$comment->getId()}/rateBad">{_support_rate_bad_answer}}</a>
+                </div>
+                {elseif $comment->getMark() === 1}
+                <div class="post-menu">
+                    <strong>{_support_good_answer_user}</strong>
+                </div>
+                {elseif $comment->getMark() === 2}
+                <div class="post-menu">
+                    <strong>{_support_bad_answer_user}</strong>
+                </div>
+                {/if}
             </div>
          </td>
       </tr>

Web/routes.yml

@@ -17,6 +17,10 @@ routes:
       handler: "Support->AnswerTicket"
     - url: "/support/view/{num}"
       handler: "Support->view"
+    - url: "/support/comment/{num}/rateGood"
+      handler: "Support->RateAnswerGood"
+    - url: "/support/comment/{num}/rateBad"
+      handler: "Support->RateAnswerBad"
     - url: "/al_comments.pl/create/support/{num}"
       handler: "Support->makeComment"
     - url: "/al_comments.pl/create/support/reply/{num}"

install/sqls/00014-helpdesk-answers-evaluvating.sql

@@ -0,0 +1 @@
+ALTER TABLE `tickets_comments` ADD `mark` TINYINT NOT NULL DEFAULT '0';

locales/ru.strings

@@ -577,6 +577,13 @@
 "support_new_title" = "Введите тему вашего обращения";
 "support_new_content" = "Опишите проблему или предложение";
 
+"support_rate_good_answer" = "Это хороший ответ";
+"support_rate_bad_answer" = "Это плохой ответ";
+"support_good_answer_user" = "Вы оставили положительный отзыв.";
+"support_bad_answer_user" = "Вы оставили негативный отзыв.";
+"support_good_answer_agent" = "Пользователь оставил положительный отзыв";
+"support_bad_answer_agent" = "Пользователь оставил негативный отзыв";
+
 "comment" = "Комментарий";
 "sender" = "Отправитель";