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3 commits
11ee9a2368 ... b4490ff92c

Author SHA1 Message Date
veselcraft
b4490ff92c
chore(support): delete unnecessary link 2025-05-10 16:51:14 +03:00
veselcraft
5fbef3df4e
chore(support): comply with lint 2025-05-10 16:49:36 +03:00
veselcraft
77954cf85e
feat(support): fix errors from jillian 2025-05-10 16:46:39 +03:00
1 changed files with 9 additions and 7 deletions
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16
Web/Presenters/SupportPresenter.php
View file

@ -211,7 +211,7 @@ final class SupportPresenter extends OpenVKPresenter
if ($helpdeskChat) {
$serverUrl = ovk_scheme(true) . $_SERVER["SERVER_NAME"];
$commentText = ovk_proc_strtr($this->postParam("text"), 1500);
$telegramText = "💬 <b>Новый комментарий от автора тикета</b> &quot;{$ticket->getName()}&quot;\n";
$telegramText = "💬 <b>Новый комментарий от автора тикета</b> <a href='$serverUrl/support/reply/$id'>&quot;{$ticket->getName()}&quot;</a>\n";
$telegramText .= "$commentText\n\n";
$telegramText .= "Автор: <a href='$serverUrl{$ticket->getUser()->getURL()}'>{$ticket->getUser()->getCanonicalName()}</a> ({$ticket->getUser()->getRegistrationIP()})\n";
Telegram::send($helpdeskChat, $telegramText);
@ -280,12 +280,13 @@ final class SupportPresenter extends OpenVKPresenter
$comment->save();
if ($helpdeskChat) {
$serverUrl = ovk_scheme(true) . $_SERVER["SERVER_NAME"];
$serverUrl = ovk_scheme(true) . $_SERVER["SERVER_NAME"] . "/support/agent" . $this->user->id;
$ticketUrl = ovk_scheme(true) . $_SERVER["SERVER_NAME"] . "/support/reply/" . $id;
$commentText = ovk_proc_strtr($this->postParam("text"), 1500);
$telegramText = "💬 <b>Новый комментарий от агента к тикету</b> &quot;{$ticket->getName()}&quot;\n";
$telegramText = "💬 <b>Новый комментарий от агента к тикету</b> <a href='$ticketUrl'>&quot;{$ticket->getName()}&quot;</a>\n";
$telegramText .= "Статус: {$state}\n\n";
$telegramText .= "$commentText\n\n";
$telegramText .= "Агент: <a href='$serverUrl{'support/agent'. $this->user->id}'>{$agent->getCanonicalName()}</a> ({$agent->getRealName()})\n";
$telegramText .= "Агент: <a href='$serverUrl'>{$this->user->identity->getFullName()}</a>\n";
Telegram::send($helpdeskChat, $telegramText);
}
} elseif (empty($this->postParam("text"))) {
@ -307,9 +308,10 @@ final class SupportPresenter extends OpenVKPresenter
}
if ($helpdeskChat) {
$serverUrl = ovk_scheme(true) . $_SERVER["SERVER_NAME"];
$telegramText = "🔔 <b>Изменён статус тикета</b> &quot;{$ticket->getName()}&quot;: <b>{$state}</b>\n\n";
$telegramText .= "Агент: <a href='$serverUrl{'support/agent'. $this->user->id}'>{$agent->getCanonicalName()}</a> ({$agent->getRealName()})\n";
$serverUrl = ovk_scheme(true) . $_SERVER["SERVER_NAME"] . "/support/agent" . $this->user->id;
$ticketUrl = ovk_scheme(true) . $_SERVER["SERVER_NAME"] . "/support/reply/" . $id;
$telegramText = "🔔 <b>Изменён статус тикета</b> <a href='$ticketUrl'>&quot;{$ticket->getName()}&quot;</a>: <b>{$state}</b>\n\n";
$telegramText .= "Агент: <a href='$serverUrl'>{$this->user->identity->getFullName()}</a>\n";
Telegram::send($helpdeskChat, $telegramText);
}
}