{if $comment->getUType() === 1 && !$printedSupportGreeting} {var $printedSupportGreeting = true} {tr("support_greeting_hi", $ticket->getUser()->getFullName())}

{$comment->getText()|noescape}

{tr("support_greeting_regards", OPENVK_ROOT_CONF["openvk"]["appearance"]["name"])|noescape} {else} {$comment->getText()|noescape} {/if}
{if $comment->getUType() === 0}
{_delete}
{/if} {if $comment->getUType() === 1 && $comment->getMark() != null}}
{if $comment->getMark() === 1} {_support_good_answer_user} {elseif $comment->getMark() === 2} {_support_bad_answer_user} {/if} {if $comment->getMark() === 0} {_support_rate_good_answer} | {_support_rate_bad_answer} {/if} {/if}
{/if}