{if $comment->getUType() === 1 && !$printedSupportGreeting}
{var $printedSupportGreeting = true}
{tr("support_greeting_hi", $ticket->getUser()->getFullName())}
{$comment->getText()|noescape}
{tr("support_greeting_regards", OPENVK_ROOT_CONF["openvk"]["appearance"]["name"])|noescape} {else} {$comment->getText()|noescape} {/if}
{if $comment->getUType() === 0}
{/if}
{$comment->getText()|noescape}
{tr("support_greeting_regards", OPENVK_ROOT_CONF["openvk"]["appearance"]["name"])|noescape} {else} {$comment->getText()|noescape} {/if}