{extends "../@layout.xml"} {block title}{_menu_help}{/block} {block header} {$ticket->getName()} {/block} {block content} <div class="post-author"> <a href="#" style="font-size: 13px;"><b>{$ticket->getName()}</b></a><br /> {_author}: <a href="/id{$ticket->getUser()->getId()}">{$ticket->getUser()->getFullName()}</a> | {$ticket->getUser()->getRegistrationIP()} | {_status}: {$ticket->getStatus()}. </div> <div class="text" style="padding-top: 10px; border-bottom: #ECECEC solid 1px;"> {$ticket->getText()|noescape} <br /><br /> </div> <div style="padding-top: 5px;"> {$ticket->getTime()} | <a href="/support/delete/{$id}?hash={$csrfToken}">{_delete}</a> </div> <br /> <div> <form action="/al_comments/create/support/reply/{$id}" method="post" style="margin: 0;"> <textarea name="text" id="answer_text" style="width: 100%; resize: vertical;"></textarea> <br /> <input type="hidden" name="hash" value="{$csrfToken}" /> <br /> <div style="float: left;"> <input type="submit" value="{_write}" class="button" /> <select name="status" style="width: unset;"> <option value="1">{_support_status_1}</option> <option value="2">{_support_status_2}</option> <option value="0">{_support_status_0}</option> </select> </div> <div n:if="!is_null($fastAnswers)" style="float: right;"> <a class="button" href="javascript:showSupportFastAnswerDialog(fastAnswers)">{_fast_answers}</a> </div> <br /> </form> </div> <br /> <p n:if="!$comments">{_no_comments}</p> {var $printedSupportGreeting = false} <table n:foreach="$comments as $comment" border="0" style="font-size: 11px;" class="post"> <tbody> <tr> {if $comment->getUType() === 0} <td width="54" valign="top"> <img src="{$comment->getUser()->getAvatarUrl('miniscule')}" width="50" /> </td> {else} <td width="54" valign="top"> <img src="{$comment->getAvatar()}" style="max-width: 50px; filter: hue-rotate({$comment->getColorRotation()}deg);" /> </td> {/if} <td width="645" valign="top"> {if $comment->getUType() === 0} <div class="post-author"> <a href="{$comment->getUser()->getURL()}"><b> {$comment->getUser()->getFullName()} </b></a> {($comment->getUser()->isFemale() ? tr("post_writes_f") : tr("post_writes_m"))}<br /> <a href="#" class="date">{$comment->getTime()}</a> </div> {elseif ($comment->getUType() === 1)} <div class="post-author"> <a><b>{$comment->getAuthorName()}</b></a> {if $thisUser->getChandlerUser()->can("write")->model('openvk\Web\Models\Entities\TicketReply')->whichBelongsTo(0)} <a href="{$comment->getUser()->getURL()}"> <span class="nobold"> {var $lastName = $comment->getUser()->getLastName()} {if empty(trim($lastName))} ({$comment->getUser()->getFirstName()}) {else} ({$comment->getUser()->getFirstName()} {iconv_substr($lastName, 0, 1)}.) {/if} </span> </a> {/if} {_post_writes_m}<br /> <a href="#" class="date">{$comment->getTime()}</a> </div> {/if} <div class="post-content" id="{$comment->getId()}"> <div class="text" id="text{$comment->getId()}"> {if $comment->getUType() === 1 && !$printedSupportGreeting} {var $printedSupportGreeting = true} {tr("support_greeting_hi", $ticket->getUser()->getFullName())} <br /> <br /> {$comment->getText()|noescape} <br /> <br /> {tr("support_greeting_regards", OPENVK_ROOT_CONF["openvk"]["appearance"]["name"])|noescape} {else} {$comment->getText()|noescape} {/if} </div> <div class="post-menu"> <a href="/support/comment/{$comment->getId()}/delete?hash={urlencode($csrfToken)}">{_delete}</a> </div> {if $comment->getUType() === 1 && !is_null($comment->isLikedByUser())} <div class="post-menu"> <strong> {if $comment->isLikedByUser()} {_support_good_answer_agent} {else} {_support_bad_answer_agent} {/if} </strong> </div> {/if} </div> </td> </tr> </tbody> </table> <script> const fastAnswers = [ {foreach $fastAnswers as $answer} {$answer}, {/foreach} ]; </script> {/block}