{if $comment->getUType() === 1 && !$printedSupportGreeting} {var $printedSupportGreeting = true} {tr("support_greeting_hi", $ticket->getUser()->getFullName())}

{$comment->getText()|noescape}

{tr("support_greeting_regards", OPENVK_ROOT_CONF["openvk"]["appearance"]["name"])|noescape} {else} {$comment->getText()|noescape} {/if}
{if $comment->getUType() === 0}
{_delete}
{/if} {if $comment->getUType() === 1 && !is_null($comment->isLikedByUser())}
{if $comment->isLikedByUser()} {_support_good_answer_agent} {else} {_support_bad_answer_agent} {/if}
{/if}