openvk/Web/Presenters/templates/Support/View.xml

{extends "../@layout.xml"}
{block title}{_menu_help}{/block}

{block header}
    {$ticket->getName()}
{/block}

{block content}
    <script>
        function markAnswer(id, mark) {
            let url = "/support/comment/" + id + "/rate/" + mark + "?hash=" + {urlencode($csrfToken)};
            $.ajax(url, {
                error: errorHandler,
                success: success(id, mark)
            });
        }

        function success(id, mark) {
            if(mark == 1)
                document.getElementById("markText-" + id).innerHTML = {_support_good_answer_user};
            else
                document.getElementById("markText-" + id).innerHTML = {_support_bad_answer_user};

            document.getElementById("markLinks-" + id).remove();
        }

        function errorHandler(id, mark) {
            document.getElementById("markText-" + id).innerHTML = {_error};
        }

        function closeTicket() {
            let url = `/support/ticket${{$ticket->getId()}}/close?hash=${{urlencode($csrfToken)}}`;
            $.ajax(url, {
                error: () => alert(tr("error")),
                success: () => location.reload()
            });
        }
    </script>

    {if $ticket->isDeleted() == 0}
        <div class="post-author">
            <a href="#" style="font-size:13px;"><b>{$ticket->getName()}</b></a>
            <br />{_status}: {$ticket->getStatus()}
        </div>
        {if $ticket->getType() === 1}
            <div class="post-author" style="border-top: none; padding: 14px; margin-top: 14px;">
                {_you_can_close_this_ticket_1} <a onClick="closeTicket()">{_you_can_close_this_ticket_2}</a>.
            </div>
        {/if}
        <div class="text" style="padding-top: 10px; border-bottom: #ECECEC solid 1px;">
            {$ticket->getText()|noescape}
            <br /></br>
        </div>
        <div style="padding-top: 5px;">
            {$ticket->getTime()}&nbsp;|&nbsp;
            <a href="/support/delete/{$id}?hash={$csrfToken}">{_delete}</a>
        </div>
        {if $ticket->getType() !== 2}
            <br />
            <div>
                <form action="/al_comments/create/support/{$id}" method="post" style="margin:0;">
                    <textarea name="text" style="width: 100%;resize: vertical;"></textarea><br />
                    <input type="hidden" name="hash" value="{$csrfToken}" /><br />
                    <input type="submit" value="{_write}" class="button" />
                </form>
            </div>
        {/if}
        <br />
        <p n:if="!$comments">{_no_comments}</p>
        {var $printedSupportGreeting = false}
        <table n:foreach="$comments as $comment" border="0" style="font-size: 11px;" class="post">
            <tbody>
                <tr>
                    {if $comment->getUType() === 0}
                        <td width="54" valign="top">
                            <img src="{$comment->getUser()->getAvatarUrl('miniscule')}" width="50" />
                        </td>
                    {else}
                        <td width="54" valign="top">
                            <img
                                src="{$comment->getAvatar()}"
                                style="max-width: 50px; filter: hue-rotate({$comment->getColorRotation()}deg);" />
                        </td>
                    {/if}
                    <td width="645" valign="top">
                        {if $comment->getUType() === 0}
                            <div class="post-author">
                                <a href="{$comment->getUser()->getURL()}"><b>{$comment->getUser()->getFullName()}</b></a>
                                {($comment->getUser()->isFemale() ? tr("post_writes_f") : tr("post_writes_m"))}<br />
                                <a href="#" class="date">{$comment->getTime()}</a>
                            </div>
                        {elseif ($comment->getUType() === 1)}
                            <div class="post-author">
                                <a><b>{$comment->getAuthorName()}</b></a>
                                {_post_writes_m}<br />
                                <a href="#" class="date">{$comment->getTime()}</a>
                            </div>
                        {/if}
                        <div class="post-content" id="{$comment->getId()}">
                            <div class="text" id="text{$comment->getId()}">
                                {if $comment->getUType() === 1 && !$printedSupportGreeting}
                                    {var $printedSupportGreeting = true}
                                    {tr("support_greeting_hi", $ticket->getUser()->getFullName())}
                                    <br />
                                    <br />
                                    
                                    {$comment->getText()|noescape}
                                    <br />
                                    <br />
                                    
                                    {tr("support_greeting_regards", OPENVK_ROOT_CONF["openvk"]["appearance"]["name"])|noescape}
                                {else}
                                    {$comment->getText()|noescape}
                                {/if}
                            </div>

                            {if $comment->getUType() === 0}
                                <div class="post-menu">
                                    <a href="/support/comment/{$comment->getId()}/delete?hash={urlencode($csrfToken)}">{_delete}</a>
                                </div>
                            {/if}

                            {if $comment->getUType() === 1}
                                <div class="post-menu">
                                    {var $isLikedByUser = $comment->isLikedByUser()}
                                    <strong id="markText-{$comment->getId()}">
                                    {if !is_null($isLikedByUser)}
                                        {if $comment->isLikedByUser()}
                                            {_support_good_answer_user}
                                        {else}
                                            {_support_bad_answer_user}
                                        {/if}
                                    {/if}
                                    </strong>
                                    <div id="markLinks-{$comment->getId()}">
                                        {if is_null($isLikedByUser)}
                                            <a onClick="markAnswer({$comment->getId()}, 1)">{_support_rate_good_answer}</a>
                                            |
                                            <a onClick="markAnswer({$comment->getId()}, 2)">{_support_rate_bad_answer}</a>
                                        {/if}
                                    </div>
                                </div>
                            {/if}
                        </div>
                    </td>
                </tr>
            </tbody>
        </table>
    {/if}
{/block}