mirror of
https://github.com/openvk/openvk
synced 2024-11-15 11:39:13 +03:00
248 lines
No EOL
9 KiB
PHP
248 lines
No EOL
9 KiB
PHP
<?php declare(strict_types=1);
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namespace openvk\Web\Presenters;
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use openvk\Web\Models\Entities\Ticket;
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use openvk\Web\Models\Repositories\Tickets;
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use openvk\Web\Models\Entities\TicketComment;
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use openvk\Web\Models\Repositories\TicketComments;
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use openvk\Web\Util\Telegram;
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use Chandler\Session\Session;
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use Netcarver\Textile;
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final class SupportPresenter extends OpenVKPresenter
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{
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protected $banTolerant = true;
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private $tickets;
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private $comments;
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function __construct(Tickets $tickets, TicketComments $ticketComments)
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{
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$this->tickets = $tickets;
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$this->comments = $ticketComments;
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parent::__construct();
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}
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function renderIndex(): void
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{
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$this->assertUserLoggedIn();
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$this->template->mode = in_array($this->queryParam("act"), ["faq", "new", "list"]) ? $this->queryParam("act") : "faq";
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$tickets = $this->tickets->getTicketsByuId($this->user->id);
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if($tickets)
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$this->template->tickets = $tickets;
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if($_SERVER["REQUEST_METHOD"] === "POST") {
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if(!empty($this->postParam("name")) && !empty($this->postParam("text"))) {
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$this->assertNoCSRF();
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$this->willExecuteWriteAction();
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$ticket = new Ticket;
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$ticket->setType(0);
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$ticket->setUser_id($this->user->id);
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$ticket->setName($this->postParam("name"));
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$ticket->setText($this->postParam("text"));
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$ticket->setcreated(time());
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$ticket->save();
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$helpdeskChat = OPENVK_ROOT_CONF["openvk"]["credentials"]["telegram"]["helpdeskChat"];
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if($helpdeskChat) {
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$serverUrl = ovk_scheme(true) . $_SERVER["SERVER_NAME"];
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$ticketText = ovk_proc_strtr($this->postParam("text"), 1500);
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$telegramText = "<b>📬 Новый тикет!</b>\n\n";
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$telegramText .= "<a href='$serverUrl/support/reply/{$ticket->getId()}'>{$ticket->getName()}</a>\n";
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$telegramText .= "$ticketText\n\n";
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$telegramText .= "Автор: <a href='$serverUrl{$ticket->getUser()->getURL()}'>{$ticket->getUser()->getCanonicalName()}</a> ({$ticket->getUser()->getRegistrationIP()})\n";
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Telegram::send($helpdeskChat, $telegramText);
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}
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header("HTTP/1.1 302 Found");
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header("Location: /support/view/" . $ticket->getId());
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} else {
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$this->flashFail("err", tr("error"), tr("you_have_not_entered_name_or_text"));
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}
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}
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}
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function renderList(): void
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{
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$this->assertUserLoggedIn();
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$this->assertPermission('openvk\Web\Models\Entities\TicketReply', 'write', 0);
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$act = $this->queryParam("act") ?? "open";
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switch($act) {
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default:
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case "open":
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$state = 0;
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break;
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case "answered":
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$state = 1;
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break;
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case "closed":
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$state = 2;
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}
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$this->template->act = $act;
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$this->template->page = (int) ($this->queryParam("p") ?? 1);
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$this->template->count = $this->tickets->getTicketCount($state);
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$this->template->iterator = $this->tickets->getTickets($state, $this->template->page);
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}
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function renderView(int $id): void
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{
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$this->assertUserLoggedIn();
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$ticket = $this->tickets->get($id);
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$ticketComments = $this->comments->getCommentsById($id);
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if(!$ticket || $ticket->isDeleted() != 0 || $ticket->getUserId() !== $this->user->id) {
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$this->notFound();
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} else {
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$this->template->ticket = $ticket;
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$this->template->comments = $ticketComments;
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$this->template->id = $id;
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}
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}
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function renderDelete(int $id): void
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{
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$this->assertUserLoggedIn();
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$this->willExecuteWriteAction();
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if(!empty($id)) {
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$ticket = $this->tickets->get($id);
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if(!$ticket || $ticket->isDeleted() != 0 || $ticket->getUserId() !== $this->user->id && !$this->hasPermission('openvk\Web\Models\Entities\TicketReply', 'write', 0)) {
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$this->notFound();
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} else {
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header("HTTP/1.1 302 Found");
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if($ticket->getUserId() !== $this->user->id && $this->hasPermission('openvk\Web\Models\Entities\TicketReply', 'write', 0))
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header("Location: /support/tickets");
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else
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header("Location: /support");
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$ticket->delete();
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}
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}
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}
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function renderMakeComment(int $id): void
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{
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$ticket = $this->tickets->get($id);
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if($ticket->isDeleted() === 1 || $ticket->getType() === 2 || $ticket->getUserId() !== $this->user->id) {
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header("HTTP/1.1 403 Forbidden");
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header("Location: /support/view/" . $id);
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exit;
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}
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if($_SERVER["REQUEST_METHOD"] === "POST") {
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if(!empty($this->postParam("text"))) {
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$ticket->setType(0);
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$ticket->save();
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$this->assertNoCSRF();
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$this->willExecuteWriteAction();
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$comment = new TicketComment;
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$comment->setUser_id($this->user->id);
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$comment->setUser_type(0);
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$comment->setText($this->postParam("text"));
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$comment->setTicket_id($id);
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$comment->setCreated(time());
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$comment->save();
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header("HTTP/1.1 302 Found");
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header("Location: /support/view/" . $id);
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} else {
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$this->flashFail("err", tr("error"), tr("you_have_not_entered_text"));
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}
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}
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}
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function renderAnswerTicket(int $id): void
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{
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$this->assertPermission('openvk\Web\Models\Entities\TicketReply', 'write', 0);
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$ticket = $this->tickets->get($id);
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if(!$ticket || $ticket->isDeleted() != 0)
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$this->notFound();
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$ticketComments = $this->comments->getCommentsById($id);
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$this->template->ticket = $ticket;
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$this->template->comments = $ticketComments;
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$this->template->id = $id;
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$this->template->fastAnswers = OPENVK_ROOT_CONF["openvk"]["preferences"]["support"]["fastAnswers"];
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}
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function renderAnswerTicketReply(int $id): void
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{
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$this->assertPermission('openvk\Web\Models\Entities\TicketReply', 'write', 0);
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$ticket = $this->tickets->get($id);
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if($_SERVER["REQUEST_METHOD"] === "POST") {
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$this->willExecuteWriteAction();
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if(!empty($this->postParam("text")) && !empty($this->postParam("status"))) {
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$ticket->setType($this->postParam("status"));
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$ticket->save();
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$this->assertNoCSRF();
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$comment = new TicketComment;
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$comment->setUser_id($this->user->id);
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$comment->setUser_type(1);
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$comment->setText($this->postParam("text"));
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$comment->setTicket_id($id);
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$comment->setCreated(time());
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$comment->save();
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} elseif(empty($this->postParam("text"))) {
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$ticket->setType($this->postParam("status"));
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$ticket->save();
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}
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$this->flashFail("succ", tr("ticket_changed"), tr("ticket_changed_comment"));
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}
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}
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function renderKnowledgeBaseArticle(string $name): void
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{
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$lang = Session::i()->get("lang", "ru");
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$base = OPENVK_ROOT . "/data/knowledgebase";
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if(file_exists("$base/$name.$lang.textile"))
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$file = "$base/$name.$lang.textile";
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else if(file_exists("$base/$name.textile"))
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$file = "$base/$name.textile";
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else
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$this->notFound();
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$lines = file($file);
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if(!preg_match("%^OpenVK-KB-Heading: (.+)$%", $lines[0], $matches)) {
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$heading = "Article $name";
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} else {
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$heading = $matches[1];
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array_shift($lines);
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}
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$content = implode("\r\n", $lines);
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$parser = new Textile\Parser;
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$this->template->heading = $heading;
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$this->template->content = $parser->parse($content);
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}
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function renderRateAnswer(int $id, int $mark): void
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{
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$this->willExecuteWriteAction();
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$this->assertUserLoggedIn();
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$this->assertNoCSRF();
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$comment = $this->comments->get($id);
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if($this->user->id !== $comment->getTicket()->getUser()->getId())
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exit(header("HTTP/1.1 403 Forbidden"));
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if($mark !== 1 && $mark !== 2)
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exit(header("HTTP/1.1 400 Bad Request"));
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$comment->setMark($mark);
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$comment->save();
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exit(header("HTTP/1.1 200 OK"));
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}
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} |