openvk/Web/Models/Entities/TicketComment.php

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<?php declare(strict_types=1);
namespace openvk\Web\Models\Entities;
use openvk\Web\Util\DateTime;
use openvk\Web\Models\RowModel;
use openvk\Web\Models\Repositories\{Users, SupportAliases, Tickets};
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class TicketComment extends RowModel
{
protected $tableName = "tickets_comments";
private $overrideContentColumn = "text";
private function getSupportAlias(): ?SupportAlias
{
return (new SupportAliases)->get($this->getUser()->getId());
}
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function getId(): int
{
return $this->getRecord()->id;
}
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function getUType(): int
{
return $this->getRecord()->user_type;
}
function getUser(): User
{
return (new Users)->get($this->getRecord()->user_id);
}
function getTicket(): Ticket
{
return (new Tickets)->get($this->getRecord()->ticket_id);
}
function getAuthorName(): string
{
if($this->getUType() === 0)
return $this->getUser()->getCanonicalName();
$alias = $this->getSupportAlias();
if(!$alias)
return tr("helpdesk_agent") . " #" . $this->getAgentNumber();
$name = $alias->getName();
if($alias->shouldAppendNumber())
$name .= "" . $this->getAgentNumber();
return $name;
}
function getAvatar(): string
{
if($this->getUType() === 0)
return $this->getUser()->getAvatarUrl();
$default = "/assets/packages/static/openvk/img/support.jpeg";
$alias = $this->getSupportAlias();
return is_null($alias) ? $default : ($alias->getIcon() ?? $default);
}
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function getAgentNumber(): ?string
{
if($this->getUType() === 0)
return NULL;
$salt = "kiraMiki";
$hash = $this->getUser()->getId() . CHANDLER_ROOT_CONF["security"]["secret"] . $salt;
$hash = hexdec(substr(hash("adler32", $hash), 0, 3));
$hash = ceil(($hash * 999) / 4096); # proportionalize to 0-999
return str_pad((string) $hash, 3, "0", STR_PAD_LEFT);
}
function getColorRotation(): ?int
{
if(is_null($agent = $this->getAgentNumber()))
return NULL;
if(!is_null($this->getSupportAlias()))
return 0;
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$agent = (int) $agent;
$rotation = $agent > 500 ? ( ($agent * 360) / 999 ) : $agent; # cap at 360deg
$values = [0, 45, 160, 220, 310, 345]; # good looking colors
usort($values, function($x, $y) use ($rotation) {
# find closest
return abs($x - $rotation) - abs($y - $rotation);
});
return array_shift($values);
}
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function getContext(): string
{
$text = $this->getRecord()->text;
$text = $this->formatLinks($text);
$text = $this->removeZalgo($text);
$text = nl2br($text);
return $text;
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}
function getTime(): DateTime
{
return new DateTime($this->getRecord()->created);
}
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function isAd(): bool
{
return false; # Кооостыыыль!!!
}
function getMark(): ?int
{
return $this->getRecord()->mark;
}
function isLikedByUser(): ?bool
{
$mark = $this->getMark();
if(is_null($mark))
return NULL;
else
return $mark === 1;
}
function isDeleted(): bool
{
return (bool) $this->getRecord()->deleted;
}
use Traits\TRichText;
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}