n1rwana
ccbf892e79
Вопрос от Поддержки
2023-08-03 18:56:19 +03:00
Ilya Prokopenko
9f6cec83a8
OpenVK Midnight: Make icons visible again
2022-12-18 13:03:00 +07:00
n1rwana
1eb74bbafd
Карточка Агента Поддержки ( #717 )
2022-11-07 23:36:07 +02:00
Ilya Prokopenko
bbdfb04c01
{_"(.*)"} -> {_(.*)}
2022-08-09 13:42:22 +07:00
Maxim Leshchenko
91d852e071
Support: Add ability to modify FAQ
2022-05-21 10:04:33 +01:00
Ilya Prokopenko
c1d7b49dda
Fewer PHP User Deprecated errors
2022-04-24 08:06:45 +03:00
Celestora
ed9dac2ac1
Use correct image sizes in various templates
2022-04-05 14:39:13 +03:00
Maxim Leshchenko
6588734caa
Support: Allow agents to prevent users from creating tickets
2022-03-26 22:06:07 +01:00
Maxim Leshchenko
67c61bf7a1
Support: Add ability to delete comments in a ticket
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There used to be a button for this, but it didn't work. It works now
2022-01-28 15:34:13 +02:00
Maxim Leshchenko
b46552663d
Support: Make the behavior when the user has no tickets more friendly
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Specifically, do not display a link to the list and display a message in the list instead of nothing if there are no tickets. Closes #394
2022-01-07 02:15:36 +02:00
Maxim Leshchenko
9feea4302a
Support: Some fixes
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:3
2022-01-07 02:07:36 +02:00
Maxim Leshchenko
02e41e19b4
Support: Use pagination in the user's ticket list
2022-01-07 00:59:51 +02:00
Maxim Leshchenko
f7fbda1e3c
Support: Comb the code
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Also, now clicking on the name of the support agent does not display "false". There should be no other visible changes
2022-01-07 00:30:49 +02:00
Ilya Prokopenko
8863ededf1
Removed unnecessary extensions from the routes
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... almost. restore.pl was left temporarily (namely for two days) so that users could safely restore their passwords if they needed to.
2021-12-31 11:28:57 +07:00
Maxim Leshchenko
9d89a67a91
Support: Ability to respond with configurable quick replies to tickets
2021-12-26 19:18:36 +02:00
Maxim Leshchenko
8efe468e8f
Support: Again fix answers evaluating
2021-12-18 16:17:18 +02:00
Maxim Leshchenko
e00e3b9097
Support: Fix answers evaluating
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Now it works
2021-12-16 20:25:42 +02:00
Maxim Leshchenko
5354d8edcc
Support: Fix an error when trying to view a ticket
2021-12-15 02:02:12 +02:00
n1rwana
a082d84d54
Support: Allow users to rate support answers ( #342 )
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* New feature: users can rate support answers
Now users can rate support answers. They will see links "This is good answer" and "This is bad answer", like it was in original VK.
2021-12-15 00:56:23 +02:00
Maxim Leshchenko
9785ae1c9b
Improve the last commit again :3
2021-12-07 20:50:14 +02:00
Maxim Leshchenko
9826296256
Improve and slightly fix the last commit
2021-12-07 20:11:51 +02:00
Maxim Leshchenko
3bbdb3c85b
Support: If the agent does not have a surname, do not display an extra dot
2021-12-07 20:05:04 +02:00
Ilya Prokopenko
a77c7dea54
Support: L10n support and rewriting responses
2021-11-28 16:44:22 +03:00
Celestora
60653cdf59
Fix typo in AnswerTicket.xml
2021-11-25 21:23:08 +02:00
Celestora
131988ddf3
Rewrite unholy and annoying support greetings
2021-11-25 21:20:52 +02:00
Celestora
373513cabc
WIP: Fix XSS vulnerability in support tickets
2021-11-17 21:39:22 +02:00
Celestora
b47d0dcd48
Support: WIP: Add support agent name customization
2021-10-14 13:35:17 +03:00
veselcraft
2dfa540919
Support: Links are now clickable in the Ticket itself
2021-10-09 13:57:09 +03:00
Alma Armas
9a99aeb3fc
Make support agents identifiable
2020-07-16 20:09:48 +00:00
Alma Armas
2095669665
Make KB article list text color black
2020-06-29 19:53:57 +00:00
Jill Stingray
93909c7444
Add knowledgebase
2020-06-16 15:38:32 +03:00
Jill Stingray
112bf4b8d4
Make name of support configurable
2020-06-15 21:33:04 +03:00
Jill Stingray
db845c3c0b
Initial commit
2020-06-07 19:04:43 +03:00