Commit graph

22 commits

Author SHA1 Message Date
n1rwana
541be355e3 Шаблоны в Поддержке 2023-07-25 13:39:37 +03:00
n1rwana
1eb74bbafd
Карточка Агента Поддержки (#717) 2022-11-07 23:36:07 +02:00
Ilya Prokopenko
c1d7b49dda
Fewer PHP User Deprecated errors 2022-04-24 08:06:45 +03:00
Celestora
ed9dac2ac1 Use correct image sizes in various templates 2022-04-05 14:39:13 +03:00
Maxim Leshchenko
67c61bf7a1
Support: Add ability to delete comments in a ticket
There used to be a button for this, but it didn't work. It works now
2022-01-28 15:34:13 +02:00
Maxim Leshchenko
9feea4302a
Support: Some fixes
:3
2022-01-07 02:07:36 +02:00
Maxim Leshchenko
f7fbda1e3c
Support: Comb the code
Also, now clicking on the name of the support agent does not display "false". There should be no other visible changes
2022-01-07 00:30:49 +02:00
Ilya Prokopenko
8863ededf1
Removed unnecessary extensions from the routes
... almost. restore.pl was left temporarily (namely for two days) so that users could safely restore their passwords if they needed to.
2021-12-31 11:28:57 +07:00
Maxim Leshchenko
9d89a67a91
Support: Ability to respond with configurable quick replies to tickets 2021-12-26 19:18:36 +02:00
Maxim Leshchenko
8efe468e8f
Support: Again fix answers evaluating 2021-12-18 16:17:18 +02:00
n1rwana
a082d84d54
Support: Allow users to rate support answers (#342)
* New feature: users can rate support answers

Now users can rate support answers. They will see links "This is good answer" and "This is bad answer", like it was in original VK.
2021-12-15 00:56:23 +02:00
Maxim Leshchenko
9785ae1c9b
Improve the last commit again :3 2021-12-07 20:50:14 +02:00
Maxim Leshchenko
9826296256
Improve and slightly fix the last commit 2021-12-07 20:11:51 +02:00
Maxim Leshchenko
3bbdb3c85b
Support: If the agent does not have a surname, do not display an extra dot 2021-12-07 20:05:04 +02:00
Ilya Prokopenko
a77c7dea54
Support: L10n support and rewriting responses 2021-11-28 16:44:22 +03:00
Celestora
60653cdf59 Fix typo in AnswerTicket.xml 2021-11-25 21:23:08 +02:00
Celestora
131988ddf3 Rewrite unholy and annoying support greetings 2021-11-25 21:20:52 +02:00
Celestora
373513cabc WIP: Fix XSS vulnerability in support tickets 2021-11-17 21:39:22 +02:00
Celestora
b47d0dcd48 Support: WIP: Add support agent name customization 2021-10-14 13:35:17 +03:00
Alma Armas
9a99aeb3fc Make support agents identifiable 2020-07-16 20:09:48 +00:00
Jill Stingray
112bf4b8d4 Make name of support configurable 2020-06-15 21:33:04 +03:00
Jill Stingray
db845c3c0b Initial commit 2020-06-07 19:04:43 +03:00