Commit graph

28 commits

Author SHA1 Message Date
n1rwana
753be2aaff
Maintenance (#719) 2022-09-17 00:19:46 +03:00
n1rwana
2cdcb0dc4e
Ticket deletion fixed (#727)
* Ticket deletion fixed

* ?act=list
2022-09-14 13:27:48 +03:00
Ilya Prokopenko
f3521c8ba4
Combine classes from one category into single line
... kinda
2022-08-09 12:58:47 +07:00
Ilya Prokopenko
200414b67d
Use redirect() instead of header("Location: ...") 2022-08-09 12:52:36 +07:00
Ilya Prokopenko
b1ce106e4c
Profile deactivation function (#626) 2022-08-05 23:00:52 +03:00
Ilya Prokopenko
84635a22ba
Support: Add closing all tickets when banned
slowly getting back on "business"...
Resolves #584
2022-07-17 17:50:37 +03:00
Maxim Leshchenko
91d852e071
Support: Add ability to modify FAQ 2022-05-21 10:04:33 +01:00
Maxim Leshchenko
0818e507a8
Support: Remove some commented code and make code a little more consistent with the code style 2022-05-20 15:16:39 +01:00
Maxim Leshchenko
6588734caa
Support: Allow agents to prevent users from creating tickets 2022-03-26 22:06:07 +01:00
Maxim Leshchenko
67c61bf7a1
Support: Add ability to delete comments in a ticket
There used to be a button for this, but it didn't work. It works now
2022-01-28 15:34:13 +02:00
Ilya Prokopenko
4281ec4f80
Markdown: Removed Safe Mode
It's not necessary at this point anyway.
2022-01-21 13:47:08 +03:00
Ilya Prokopenko
217463e554
Global: Replacing Textile with Markdown
Closes #293
2022-01-16 12:09:05 +03:00
Maxim Leshchenko
7508030909
About: Fix parsing Textile files in knowledgebase 2022-01-16 00:04:16 +02:00
Maxim Leshchenko
02e41e19b4
Support: Use pagination in the user's ticket list 2022-01-07 00:59:51 +02:00
Maxim Leshchenko
f7fbda1e3c
Support: Comb the code
Also, now clicking on the name of the support agent does not display "false". There should be no other visible changes
2022-01-07 00:30:49 +02:00
Maxim Leshchenko
9d89a67a91
Support: Ability to respond with configurable quick replies to tickets 2021-12-26 19:18:36 +02:00
Maxim Leshchenko
e00e3b9097
Support: Fix answers evaluating
Now it works
2021-12-16 20:25:42 +02:00
n1rwana
a082d84d54
Support: Allow users to rate support answers (#342)
* New feature: users can rate support answers

Now users can rate support answers. They will see links "This is good answer" and "This is bad answer", like it was in original VK.
2021-12-15 00:56:23 +02:00
Maxim Leshchenko
6cc68b5480
Support: Translate operations result messages 2021-12-10 18:52:32 +02:00
Maxim Leshchenko
1b510ca6a3
Support: Make the code more similar to rest of code in the project 2021-12-10 18:36:50 +02:00
Maxim Leshchenko
2af7dcc4f4
Support: Fix deleting tickets 2021-12-10 17:17:01 +02:00
Maxim Leshchenko
763c0c91e2
Support: Check ticket for existence before showing 2021-12-10 15:53:39 +02:00
Maxim Leshchenko
7cbb3afcd7
Fixup "Support: Send new ticket notifications to Telegram"
Excuse me
2021-12-05 23:48:44 +02:00
Maxim Leshchenko
d7e3d2d77d
Support: Send new ticket notifications to Telegram 2021-12-05 23:30:57 +02:00
Celestora
131988ddf3 Rewrite unholy and annoying support greetings 2021-11-25 21:20:52 +02:00
Alma Armas
2f09e32b1e Add rate limiting feature
Co-authored-by: Rempai <kitsuruko@gmail.com>
2020-12-31 21:19:58 +00:00
Jill Stingray
93909c7444 Add knowledgebase 2020-06-16 15:38:32 +03:00
Jill Stingray
db845c3c0b Initial commit 2020-06-07 19:04:43 +03:00