29 commits

Author	SHA1	Message	Date
n1rwana	1eb74bbafd	Карточка Агента Поддержки (#717)	2022-11-07 23:36:07 +02:00
n1rwana	753be2aaff	Maintenance (#719)	2022-09-17 00:19:46 +03:00
n1rwana	2cdcb0dc4e	Ticket deletion fixed (#727) ... * Ticket deletion fixed * ?act=list	2022-09-14 13:27:48 +03:00
Ilya Prokopenko	f3521c8ba4	Combine classes from one category into single line ... ... kinda	2022-08-09 12:58:47 +07:00
Ilya Prokopenko	200414b67d	Use redirect() instead of header("Location: ...")	2022-08-09 12:52:36 +07:00
Ilya Prokopenko	b1ce106e4c	Profile deactivation function (#626)	2022-08-05 23:00:52 +03:00
Ilya Prokopenko	84635a22ba	Support: Add closing all tickets when banned ... slowly getting back on "business"... Resolves #584	2022-07-17 17:50:37 +03:00
Maxim Leshchenko	91d852e071	Support: Add ability to modify FAQ	2022-05-21 10:04:33 +01:00
Maxim Leshchenko	0818e507a8	Support: Remove some commented code and make code a little more consistent with the code style	2022-05-20 15:16:39 +01:00
Maxim Leshchenko	6588734caa	Support: Allow agents to prevent users from creating tickets	2022-03-26 22:06:07 +01:00
Maxim Leshchenko	67c61bf7a1	Support: Add ability to delete comments in a ticket ... There used to be a button for this, but it didn't work. It works now	2022-01-28 15:34:13 +02:00
Ilya Prokopenko	4281ec4f80	Markdown: Removed Safe Mode ... It's not necessary at this point anyway.	2022-01-21 13:47:08 +03:00
Ilya Prokopenko	217463e554	Global: Replacing Textile with Markdown ... Closes #293	2022-01-16 12:09:05 +03:00
Maxim Leshchenko	7508030909	About: Fix parsing Textile files in knowledgebase	2022-01-16 00:04:16 +02:00
Maxim Leshchenko	02e41e19b4	Support: Use pagination in the user's ticket list	2022-01-07 00:59:51 +02:00
Maxim Leshchenko	f7fbda1e3c	Support: Comb the code ... Also, now clicking on the name of the support agent does not display "false". There should be no other visible changes	2022-01-07 00:30:49 +02:00
Maxim Leshchenko	9d89a67a91	Support: Ability to respond with configurable quick replies to tickets	2021-12-26 19:18:36 +02:00
Maxim Leshchenko	e00e3b9097	Support: Fix answers evaluating ... Now it works	2021-12-16 20:25:42 +02:00
n1rwana	a082d84d54	Support: Allow users to rate support answers (#342) ... * New feature: users can rate support answers Now users can rate support answers. They will see links "This is good answer" and "This is bad answer", like it was in original VK.	2021-12-15 00:56:23 +02:00
Maxim Leshchenko	6cc68b5480	Support: Translate operations result messages	2021-12-10 18:52:32 +02:00
Maxim Leshchenko	1b510ca6a3	Support: Make the code more similar to rest of code in the project	2021-12-10 18:36:50 +02:00
Maxim Leshchenko	2af7dcc4f4	Support: Fix deleting tickets	2021-12-10 17:17:01 +02:00
Maxim Leshchenko	763c0c91e2	Support: Check ticket for existence before showing	2021-12-10 15:53:39 +02:00
Maxim Leshchenko	7cbb3afcd7	Fixup "Support: Send new ticket notifications to Telegram" ... Excuse me	2021-12-05 23:48:44 +02:00
Maxim Leshchenko	d7e3d2d77d	Support: Send new ticket notifications to Telegram	2021-12-05 23:30:57 +02:00
Celestora	131988ddf3	Rewrite unholy and annoying support greetings	2021-11-25 21:20:52 +02:00
Alma Armas	2f09e32b1e	Add rate limiting feature ... Co-authored-by: Rempai <kitsuruko@gmail.com>	2020-12-31 21:19:58 +00:00
Jill Stingray	93909c7444	Add knowledgebase	2020-06-16 15:38:32 +03:00
Jill Stingray	db845c3c0b	Initial commit	2020-06-07 19:04:43 +03:00